Updates from 12by12daily

12by12daily got an important update if you ever logon the site. I am somewhat disappointing at the speed of payment. My second payment is still pending after several days of expiration. I hope it will resolve the payment issue as well as the referral commisions soon. See news:

This is a long update, but the issues are important, so please take the time to read it thoroughly.

Hi everybody,
Are we all enjoying our super smooth surfing? Our long awaited server upgrade took place earlier this week, and apart from a few little bugs, everything seems to be working fine. I know you have all been frustrated with the slow surfing, but you can only imagine the frustration from my end. Everything we do relies on the server, from payouts, to receiving and answering emails, to ref commissions, to database updates, so you can probably understand how frustrated I have been and why things have not been happening as soon as they should. Basically the server was only able to cope for about half of each day, which meant that we have only been able to cope with half our workload. Daily payouts are and always have been my number one priority, so I apologise if some of the other things have not been happening. I am happy to report, however that despite all the problems, we have managed to keep our 100% on time payout record intact.

The Issues.

Referral Commission. As mentioned in the previous update we are working our way through referral commissions in order of member number. When we get to the end of the list, we start again. We are currently in the 4 thousands, and things should start to flow a lot quicker now, with the new server. If your member number is less than 4000, and you have not been paid your referral commissions, there are 2 probable reasons for this. Firstly, you may not have earnt any at the time I processed your number, or secondly you were a free member when I processed your number. If you fall into those categories, you will be paid on the next cycle. As mentioned in the previous update, I am unable to give an accurate timeframe for payment of referral commissions, but I now estimate that each cycle should take approximately one month.

Incorrect or Negative Cash Balance. As mentioned previously, if you have an incorrect or negative cash balance, there is no need to worry, and definitely no need to email us. You will always be paid for the full 12 days on each upgrade regardless of what your cash balance says. This does not mean that you don't have to surf however, as there is a mechanism in the surfing which triggers the expiry of your upgrade.

Free Members Requesting Cashout. I have to bring this up in every update, but I still get free members emailing me asking about their payout. When you joined, you ticked a box to say that you have read and understood the terms of 12by12daily, and the terms clearly state Only advertisers who hold current Ad Packs will be permitted to cashout. and the FAQ carries the same information in at least 3 places. The only exception to this rule is if you have 2 expired upgrades, and that was covered in the previous update. For those of you who may not have seen it, I will reprint it here.
Free Member with Two Pending Cashouts? We have a bit of a problem with members whose 2nd upgrade expires while waiting to be paid for their first one. What happens in this case is that your account reverts to free, and your payout disappears off the list. I had promised to pay the first cashout in this instance, and will honour this promise. However sometimes it is difficult to find them, once they have disappeared from the list. If you are in this situation, you can email us, and we will fix. Bear in mind that it may take a couple of days for us to see your email. The quickest way is to make another upgrade, (You will need to anyway to get your 2nd cashout). As soon as you do this your payout will reappear on the payout list, and jump to the head of the queue. Some members who have done this have been paid in minutes, but the most you should have to wait is 24 hours. (The 24 hours only applies to payouts that are already overdue. If they are not overdue they will reappear!
on the list in their rightful place in the queue)

Contact Requests. Unhappily, since my last update, the number of unnecessary email has once again increased. Most of these refer to the 3 issues mentioned above. I get really annoyed, when I have to take an hour or two out of my busy schedule to write these updates, and it appears only a minority of members actually read them. After we mail these emails out we also post them on your members page, with the note, WE WILL NOT RESPOND TO ANY EMAILS THAT ARE ANSWERED IN THIS UPDATE. Also before you send us a contact request, there is a big red STOP!! and a list of subjects not to email us about. Guess what is on that list? Yep, the same 3 subjects listed above, and people still email us with questions on these subjects. If you have emailed me about any of these subjects I have probably deleted it. Apart from the fact that it is an unnecessary drain on our resources, it is also totally unfair to the members who have genuine problems that need to be attended to. On a happ!
ier note, I have been able to catch up with a lot of the emails since the server upgrade, and response times should continue to improve.

Egold. When you joined 12by12daily you had the option of entering your egold accoun number in your payout details. If you have entered this incorrectly we will not be responsible for any payments that go astray. Please make sure that the egold number in your account is exactly the same as the one you upgraded with.
Egold 2. Too many members are having their egold accounts compromised and/or having funds stolen from their accounts. The number of members in this situation is not high, but lets face it, 1 is too many. Pleeeeaase, pleeeaaase, protect your e-gold, and protect your pc. The most common ways for money to be stolen from your egold account are for you to give your login details to somebody. You may not even know that you have done this, but the most common way this happens is for the hacker to access your email account first. Yahoo accounts seem to be particularly vulnerable to this. The second most common way is a trojan called goldun.exe is downloaded onto your pc. Most antivirus programs will not pick up this trojan. I use and recommend ewido which you can download for free at ewido.com This, and I believe Kaspersky are the only antivirus programs that will pick up and remove this trojan. I recommend you also visit the forum for a wealth of valuable information on h!
ow to keep your egold safe. We have a whole section there devoted entirely to egold issues.

Forum. We announced in the last update that the forum is now up and running. We currently have about 2000 forum members which is great, but I would suggest that you should all join up and have a look around. Even if you are not a forum person, many questions that you may have will be answered in there. There is a great community spirit in the forum, and we are now getting people from all over the world joining in. We already have little communities springing up from many different countries, and members can post in their own language. We will be moving all these communities to their own section over the weekend.

Free Upgrades. There is some clown doing the rounds of various chat rooms sprouting that he has software for sale that will allow you to make free upgrades of any amount you wish in autosurf programs. Don't buy it, it does not work on 12by12daily. His asking price is $300, and I would suggest you would be better off buying upgrades with your $300 rather than giving it to him. I might also mention that if he can make upgrades of up to $6k on 12by12daily, and $10k on some other sites, why would he sell it for $300? For the record I catch about 3 of these crooks nearly every day.

Thank You for taking the time to read this. 12by12daily continues to grow, and things are looking really bright for the future.
Happy surfing
David